This website is operated by ‘Red Dingo’ as a global entity and may be represented under the trading names “Red Dingo Australia Pty Ltd”, “Red Dingo Inc”, Red Dingo GmbH”. Throughout the site, the terms “we”, “us” and “our” refer to Red Dingo.
Please read these terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these terms are considered an offer, acceptance is expressly limited to these terms.
The products placed on the site are constantly available and operating with an existing stock. All incoming orders will be served from existing stock. Should in any case the product you order not be available on stock, we will notify you about the expected date of delivery.
Your rights to cancel an order apply if your request for cancellation is received before fulfillment of your order commences. As tag orders are customised products, once engraving begins you cannot cancel your order. If you are unhappy with the product you have received, please contact us to discuss returns. Tags which have not been engraved may be returned if they are in their original packaging, undamaged and suitable for resale. Cancellations & returns are approved at our discretion unless specified by local legislation.
We use PayPal (including BrainTree) as our third party hosted payment processor. No credit card details are collected, processed or stored on Red Dingo web servers.
International orders may be subject to customs or import duties once it reaches the destination country. Red Dingo is not liable for payment of these charges and they must be paid by the person receiving the parcel. Unfortunately, Red Dingo has no control over these charges and as they vary from country to country, we cannot advise you at checkout what these charges may be. We advise contacting your local customs office before placing an order for a customs estimate so you are not surprised by these charges when your parcel arrives.
Product prices on this site include the relevant sales tax/GST/VAT depending on delivery address. Where sales tax/GST/VAT is included it is shown at checkout. Applicable sales tax for US addresses is displayed separately at checkout.
Shipping costs for products are included in the product prices displayed. Faster shipping options may be available for your shipping destination at an additional cost. Unless you select an express shipping option, shipping is included at no charge.
The products on the site are deemed available unless otherwise stated. All incoming orders will be served from existing stock. Errors can occur with incorrect stock levels, should in any case the product you order is out of stock, we will notify you about the expected date of delivery. Red Dingo endeavours to dispatch all orders within 48 hours of receipt.
Due to the COVID-19 pandemic, please expect delayed delivery times. We appreciate your patience.
|Regions||Delivery Times||Shipped From|
|Australia||7-10 business days||Australia|
|New Zealand, Pacific Islands, South East Asia (ex Singapore)||15-21 business days|
|Switzerland||1-2 business days||Switzerland|
|Rest of EU & UK||15-20 business days|
|Singapore||15-20 business days|
|USA and Puerto Rico||2-7 business days First Class Mail, or
1-3 business days USPS Priority Mail
|Canada||4-10 business days|
|China||1-3 business days||China|
To see delivery timeframes by country click here
All images, text, logos and videos displayed on this site are used in accordance with relevant copyright privileges, including ownership by Red Dingo. You must not copy or use any images, text, logos or videos without express permission from Red Dingo. If you wish to use any content from this site please contact us.
Red Dingo warranties on products operate in accordance with your local legislation unless otherwise stated. In most cases, Red Dingo offers an extended warranty with our lifetime guarantee on manufacturing defects and faults. Please contact us to have your claim assessed.